😋Mother's Meal

Terms of Service

These Terms govern your use of Mothers Meal Catering Services. Please read them carefully.

Terms of Service

Last updated: June 29, 2025

Welcome to Mothers Meal Catering Services. These Terms of Service (“Terms”) govern your access to and use of our website, mobile application, and any related services (collectively, the “Service”).

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Service.

1. Use of Our Service

1.1 Eligibility

You must be at least 18 years old to use our Service. By using the Service, you represent that you have the legal capacity to enter into this agreement.

1.2 Account Information

You may be required to create an account to place orders. You agree to provide true, accurate, and complete information and keep it up to date.

1.3 Responsible Use

You agree to use our Service only for lawful purposes. You shall not misuse our Service or attempt unauthorized access to our systems.

2. Orders & Payments

2.1 Placing Orders

By placing an order through our Service, you agree to provide accurate delivery information and pay the applicable charges.

2.2 Pricing

All prices are listed in INR and include applicable taxes unless stated otherwise. Prices and menu items may change without prior notice.

2.3 Payment

Payments must be made through our secure payment gateways. We do not store your payment card details.

2.4 Cancellation & Refunds

Cancellations may be accepted only within a limited time window. Refunds will be processed according to our Refund Policy.

3. Delivery

3.1 Service Area

Mothers Meal Catering Services currently delivers only within select localities in Hyderabad, Telangana, India.

3.2 Timeliness

We aim to deliver your meals on time, but delays may occur due to factors beyond our control (traffic, weather, unforeseen events).

4. User Content

4.1 Feedback & Reviews

Any feedback, reviews, or suggestions you provide may be used by us to improve our Service. You grant us a non-exclusive right to use this content.

4.2 Prohibited Content

You shall not post or transmit any content that is unlawful, defamatory, harassing, or infringes any intellectual property rights.

5. Intellectual Property

All content on our website and app, including logos, text, images, and graphics, is the property of Mothers Meal Catering Services or its licensors and is protected by copyright and trademark laws. You may not use our content without prior written permission.

6. Limitation of Liability

Mothers Meal Catering Services shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount paid by you for the specific order giving rise to the claim.

7. Indemnification

You agree to indemnify and hold harmless Mothers Meal Catering Services and its directors, employees, and partners from any claims, damages, or demands arising from your misuse of the Service or violation of these Terms.

8. Termination

We may suspend or terminate your access to the Service at any time if we believe you have violated these Terms.

9. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on our website with the revised “Last updated” date. Continued use of the Service constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by and construed under the laws of India. Any disputes shall be resolved in the courts of Hyderabad, Telangana.

11. Contact Us